5547-R3_StandishRec_Summer2018_Brochure_Web

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Refund & Cancellation Policies

G eneral I nformation

Refunds If we cancel a program or event, we will refund or credit you 100% of the fee. If you withdraw 3 business days (excluding weekends and holidays) before the start of the program or one-time event, we will issue you a refund, unless otherwise noted. If you withdraw fewer than 3 business days before the start of the program or one- time event, we will issue you a 50% refund, unless otherwise noted. Refunds will be provided in the form of a credit to your account. If you would like a refund to your credit card or via check, please notify us in writing and allow up to 14 days to process. Cancellation Policies We reserve the right to cancel any program which fails to meet minimum enrollment requirements, so please register early! If you

snooze, we all lose! Inclement Weather

When schools are canceled due to inclement weather or an emergency, all programs will be canceled. Notification of cancellation will be sent via email and posted on our website and

Facebook page. Confirmation

We do not send program confirmations or reminders of enrollment. If you register for a program and you have provided us with your email address, you will receive an email receipt that is automatically generated at the time of registration. If you have a question, please call us. Late Pick-Up Policy Because we require staff to remain with program participants until they are released to parents/guardians, it is important that your children be picked up promptly. Therefore, a ten minute grace period will be allowed as long as it is not a regular occurrence. A fee of $5 will be charged for each ten minute increment thereafter. Your cooperation is greatly appreciated. Inclusion We provide reasonable accommodations to qualified individuals with disabilities. In order to accommodate your needs, a request must be made at least 10 days prior to the first day of the program. Please fill out and send to us the “Child Concern Form” that can be found on our website.

Spring & Summer 2018